Last updated: July 2025
1. Services
Suvysoft Solutions provides website development, website maintenance, AI automation, digital marketing, social media management and IT consultancy services. The specific scope, deliverables, timelines and pricing for any engagement are agreed in writing before work begins.
2. Proposals and Agreements
All work commences only after a written proposal has been reviewed and accepted by the client. Verbal agreements and informal approvals do not constitute a binding engagement. Any changes to agreed scope must be confirmed in writing.
3. Payment Terms
Payment terms are stated clearly in each proposal. For project work, a deposit is required before commencement. For ongoing services (maintenance, social media management, etc.), invoices are issued monthly in advance. Late payments may result in work being paused.
4. Intellectual Property
Upon receipt of full and final payment, the client owns the deliverables created specifically for them. Suvysoft Solutions retains the right to display completed work in its portfolio unless the client requests otherwise in writing. Third-party tools, plugins, themes and platforms used in projects are subject to their own licensing terms.
5. Client Responsibilities
Clients are responsible for providing accurate information, content, credentials and feedback in a timely manner. Delays caused by the client may affect agreed timelines and may constitute grounds for revised scheduling.
6. Confidentiality
Suvysoft Solutions treats all client information, business data and project details as confidential. We will not share this information with third parties without the client's prior written consent, except where required by applicable law.
7. Limitation of Liability
Suvysoft Solutions's liability in relation to any engagement is limited to the fees paid for that specific service. We are not liable for indirect, consequential, incidental or special damages arising from the use of our services, third-party platforms or any downtime beyond our reasonable control.
8. Third-Party Services
Our services may involve the use of third-party platforms including Shopify, WordPress, Google, Meta, WhatsApp and hosting providers. Suvysoft Solutions is not responsible for changes, outages or policy updates introduced by these third parties.
9. Termination
Either party may terminate an ongoing service engagement with 30 days' written notice. Project work that has commenced may not be terminated without settlement of fees for work completed to date.
10. Governing Law
These terms are governed by the laws of India. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts of India.
11. Changes to These Terms
Suvysoft Solutions may update these terms from time to time. Continued use of our services following any update constitutes acceptance of the revised terms. We will notify existing clients of material changes.
12. Contact
Questions about these terms should be directed to info@suvysoft.in.